Steps you should take if your Netflix account is hacked

Netflix has become an essential part of many people's daily entertainment routines.

Unfortunately, like any online service, Netflix accounts can be vulnerable to hacking.

We’ll give you the steps to take right away to resolve a hacked Netflix account.

How Does a Netflix Hack Typically Work?

Hackers take advantage of phishing emails. They hope you’ll think that real suspicious activity emails from Netflix are fake. They lay low and don’t take any noticeable action for a while. Then they wait for you to get a few more suspicious activity emails without anything looking wrong. This is done in hopes that you will completely ignore the emails. Then they attempt a takeover, changing the password and email address for the account.

6 steps to take if someone has hacked your Netflix account

1. Go to the Netflix site & try to log in.

2. If you can log in, change your password immediately.

3. If you can log in, remove any strange payment methods.

4. Call Netflix support. (Don't skip this step)

5. Watch your bank statements.

6. Change the password for other accounts that used the same one as your Netflix account.

Get help securing your passwords and accounts by scheduling a chat with us.