Every business needs a telephone. These days, they’re also likely to need a video communications platform, a chat interface, social media, and a company-wide calendar. The technology patchwork is a lot for the user to keep track of, and a bit of an IT headache.

 

Unified-Communications-as-a-Service (UCaaS) solves these problems in a single sweep. UCaaS offers a secure means of collaboration across multiple channels (voice, video, chat, etc.) and guarantees a seamless communications experience for mobile and remote employees.

 

Effective UC can also help businesses simplify data management, satisfy privacy requirements, and solve quality of service (QoS) issues. The “as-a-Service” model is flexible, scalable, and cost-effective. These are just a few of the benefits, but there are many more.